We take your safety seriously.
At High Altitude your safety is our number one priority, as well as ensuring you are all having fun! But bouncing on trampolines is categorised as extreme sport and can be dangerous. As such, it is really important for all participants to understand the risks and to follow set rules, safety guidelines and bounce within their own ability. Our rules and guidelines are designed to minimise risk of injury of both yourself and others. You will see our rules displayed near to the bounce area, as well as being told about them in our safety briefing before you bounce.
High Altitude court monitors will also be ensuring that the rules are adhered to in the arena. High Altitude operates a yellow and red card system. Any participant endangering themselves or others will be given a yellow card and an appropriate warning. Any subsequent offending behaviour will result in the participant being given a red card, where they will be sent off the bounce area and not allowed to return to any session that day. If an action is considered extremely dangerous our High Altitude monitors reserve the right to issue an immediate red card. Our monitors decision will be final.
We want all of our bouncers to have fantastic, fun filled experience and leave feeling exhilarated! We therefore do everything we can to reduce the risk of injuries associated with trampolining. We have designed a highly robust bounce area structure and had it independently tested. We train our staff to the highest standards and will continually research the market to always ensure we continue to use the best quality equipment. As well as our scheduled maintenance program, properly trained staff perform both daily and weekly checks on all equipment to ensure safety.
We ask that all participants over the age of 16 years complete a waiver form before entering the bounce area, A parent or guardian must complete a waiver form for any participants under the age of 16 years. Please note that you may be asked to provide valid photo ID on entry. Waivers must be filled out completely & correctly with all information required in order for them to be valid and allow bounce area access.
Unfortunately there are NO EXCEPTIONS! to the rules NO waiver = NO bouncing