Parties

Fabulous experience for my sons birthday party. The party hosts made their time fun and enjoyable. Judy looked after them brilliantly when they ate! Everyone was so helpful and I was able to sit back and enjoy my sons birthday as much as he did.

We had a fantastic time at High Altitude for my little boy’s 6th birthday party. The staff couldn’t have been more helpful or done more for us. Our host Aleisha Campbell was brilliant sorting out everything so I didn’t have to worry about anything and even had chance to have a bounce with the kids myself! Dillon, Bev and Leanne sorted out the food and brought out more pizza and garlic bread when the kids wanted more at no extra charge. A big thank you to Becki, the manager, who sorted out the party bags and when she didn’t have enough and had to make up extras gave us discount off the party bags. I hope you all had chance to enjoy a little bit of birthday cake!

Absolutely fantastic! Hosted my sons 5th birthday party which was a total success!! Cannot recommend enough! 5* The staff so friendly and helpful, the stress of a childs party is totally relieved! All our party guests thoroughly enjoyed themselves and even the parents got to bounce and have fun too! Thank all the team at High Altitude for making my sons birthday party special and memorable. Special thanks to Judy for helping out with the party lunch, cake and party bags give out! All in a smooth fashion. A great help! Lovely lady!!! We will be back! 🙂

Thank you so much for hosting my 5 year old daughter’s party today! The staff were fab – very friendly and interacted so well with the children! The lady that does the food upstairs was wonderful – managing to organise all the children for a picture!!!!! Aircon was a huge bonus too! Would definitely recommend – we haven’t been before – so was a bit of a risk booking a party – but I need not have worried! Thank you to all staff today – you did a fab job! 🙂 

Today we had my daughters birthday party here and the experience was fantastic for everyone. The staff were helpful, friendly and took all the stress away. Judy was a fantastic host and brilliant with the children. I would recommend this place for a party far better than a more corporate trampoline park. This was a very personal service and made me feel a valued customer!

Just had my boy’s 8th birthday party at High Altitude and it was brilliant! Everyone had a fab time and the staff were so engaging and helpful. Big shout out to Judy who was so lovely and really organised with all the party food delivery and also to the chap assigned to our party who was great fun with the kids and controlled it all well. Thanks again and highly recommend.

We hired the whole park for our daughters 6th birthday and can’t say thank you enough to all the staff. Everything went so well and without any problems. They couldn’t have been more helpful and friendly if they tried, especially Judy who helped with the feeding of the thousands ? I would highly recommend this venue for party’s and for a bounce.

Would just like to say my daughter had her 5th birthday party here yesterday 6/5/19 first time we had ever been and would definitely go back the party went so smoothly everything was done for you and high standards no stress or hassle very clean place and the kids absolutely loved it. Highly highly recommend and definitely will be back! Thank u for making my daughters 5th birthday awesome they were the words from many of the children that celebrated with her! Thanks again.

Are All Party People Required to Complete a Waiver?For insurance purposes, all participants must have a completed and signed waiver. If under 16 years of age this must be completed and signed by a parent/guardian. For your convenience, family members aged 16 years or younger may be included on the same waiver. To speed things up we recommend completing all waivers before you arrive, you can complete your online waiver here, and we recommend also completing them for your guests and attaching them to your RSVP invites. Lastly, you can complete your waiver at our waivers stations and at reception on arrival. (Please ensure you arrive in good time to do this.)

Will the Party Group be Supervised? Your party will be designated your very own Party Starter/High Altitude host plus out on the court your party will be supervised by our experienced court monitors to ensure that the rules are being adhered to and that everyone is as safe as possible. That just leaves you to sit back and watch all the excitement from the viewing gallery, although you’ll probably want to join in all the fun!

What Time Should My Guests Arrive For the Party? We ask that you and your guests arrive in good time for your party, ideally a good 20-25 minutes beforehand to allow time for parking, registration and general organising of guests.

What Should We Wear? We encourage party guests to dress up and have fun! You will be most comfortable in casual clothing that is free of studs. You will be asked to remove any belts during the safety briefing. Bouncing makes you warm so keep that in mind when deciding what to wear.

How Soon Should I Book a Party? Demand for parties during weekends, school holidays and evenings is very high. We take bookings for parties several months in advance (up to 12 months) so we recommend you book your party as soon as you can to avoid missing out on your preferred date and time. Plus, the sooner you organise, the more time you will have to think about the cake! Mmmm, cake.

What If I Need to Cancel My Party Booking? We realise sometimes life means things have to change, so our policy allows you to cancel your party with a full refund up to 14 days prior to the event. Any cancellations made within 14 days of the party will not be entitled to a refund. Party bookings can be transferred to a future date with 24 hours notice. We’re here to help and we want you to have a great party so if something comes up simply get in touch.

Can I Bring My Own Decorations? Absolutely! What’s a party without decorations? We do ask that you only bring items which are easy to clear away, ie. no silly string or party poppers please. Balloons, banners, and tableware are all great.

What About Party Bags? You are welcome to bring your own, or you will be offered our sweet-filled party bags when booking your party with High Altitude for additional £1.50 each.

Can We Bring Extra Food? You may bring a super birthday cake or cupcakes. We’re sorry, but no other outside food is permitted due to health and hygiene standards (except for those suffering from medical conditions or food allergies.)

What If Party Guest Numbers Change on the Actual Day? Ideally, we need to know about additional guests at least 7 days prior to your party. We will always do our best to accommodate more guests (space allowing). Unfortunately, if fewer children turn up on the day, this is non-refundable as we will have already allocated the space. Each additional child will be charged the full party package amount (per child) as well as any extras you have requested, which is payable on the day.

Is There Somewhere to Park? We have on-site parking, however during busy periods this becomes full quickly, therefore at evenings and weekends, we have additional overflow parking at the back of the High Altitude Building (look out for the signs). You can also park on the road outside (please pay attention to parking restrictions and don’t park illegally) and if you’re still struggling for space you can park for free at the nearby Mercure Hotel.